Technical Support

Support for Subsystems Products

For technical support for Opnext Subsystem products (products beginning with OTS or OTM designations), please use the following information:
Domestic: 1.866.481.3296
International: 1.408.385.3910
Email: support@opnext.com

Support for Non Subsystems Products

For all other Opnext products, such as our modules (Products beginning with the TR designation) or our red and infrared laser diodes (Products beginning with HL or HE), please send your questions to info@opnext.com or you may contact your Opnext sales representative directly.

Q: How do I become an Opnext distributor?
A: Contact Opnext at:

Opnext, Inc.
1 Christopher Way
Eatontown, NJ 07724
(P)732.544.3400
(F)732.544.3540
info@opnext.com

Q: What market is Opnext in?
A: Opnext, Inc. provides the optical engines which light the world? fiber optic systems. Opnext is a global supplier of high-performance optical components, including high power lasers, laser diode modules, transmitters and receivers, XENPAK modules, optical transceivers and optical transponders (SerDes transceivers). Formed out of Hitachi, Opnext brings over 30 years experience to the design, development and manufacture of high-performance components and subsystems that power today's access communications, backbone, metro, information and industrial markets.

Q: What is the Opnext relationship with Hitachi?
A: Opnext was formed out of the Fiber Optic Components business unit of Hitachi. From the beginning, Opnext received wide access to Hitachi's large Central Research Laboratories (CRL), Mechanical Engineering Research Laboratories (MERL), and Production Engineering Research Laboratories (PERL) in Tokyo, Japan.

Q: What Multi Source Agreements (MSA) is Opnext a member?
A: Opnext leads the industry in the manufacture and development of advanced pluggable modules. We were a founding member of the X2, XENPAK and 300 pin transceiver MSA organizations. We brought the industry's first MSA compliant SerDes transceiver (transponder) to market in 1999. These partnerships and technological advancements have resulted in reductions in both size and power consumption.

For in-depth information about Opnext's products and services, visit the Opnext Products page